Improved Help Desk

Rumson Bolling & Associates earlier this year created a new and improved customer service tool the RBA help desk. As this year comes closer and closer to closure the improvements made with the RBA help desk have been vast wide. Implementing ample resources, man power, having new widgets created; Rumson, Bolling & Associates is doing everything in Our power for clients and consumers to effectively interact with our customer service department. Rumson, Bolling & Associates believes in continually making strides and pushing forth the innovation envelope. Feel free to contact Rumson, Bolling & Associates customer service department at helpdesk@rumsonbolling.com

Rumson, Bolling & Associates Discusses are Network

Rumson, Bolling & Associates has a vast network of individuals and companies that help Us achieve levels of success that many collection agencies are unable to reach. Each commercial debt collection case is different and each have their own circumstances attached to them. RBA’s network has specialty debt collectors and lawyers for various industries and/or special situations that occur often in debt collection. Rumson, Bolling & Associates takes great pride in the fact We are able to collect in virtually any situation in most circumstances.

Rumson, Bolling & Associates continues to grow and expand for our clients and continues to create new ties with business associates. Rumson, Bolling & Associates - Aggressive, Dignified, Effective.

Rumson, Bolling & Associates New Press Release

Rumson, Bolling & Associates recently wrote a new press release and was published/distrubted on 1888pressrelease.com

http://www.1888pressrelease.com/rumsonbollingassociates/news/rumson-bolling-associates-scores-consecutive-aaa-ratings-pr-194695.html

Rumson, Bolling & Associates wants to give a special thanks for our customers/clients that we have worked with through all these years.

Rumson, Bolling & Associates Strives for Customer Satisfaction

Rumson, Bolling & Associates strives for our clients to have the best experience possible. Rumson, Bolling & Associates has recently created a banner on the top of our webpage, www.rumsonbolling.com for any clients who would like to share their experiences with Our company and staff places our clients and customers first and foremost.

InsideARM.com Reports Drastic Increases in Complaints in the Debt Collection Field

There have been drastic increases in Federal Trade Commission complaints dealing with debt collection. Consumers filed close to 120,000 complaints in 2009 against 3rd party debt collection agencies and companies. With the current economy and the rate at which people are owing money it is not a surprise that there was an increase on the number of complaints. The more people the debt collection industry works with the more opportunities there are for complaints; that is the case for any industry as well. If there was an increase in individuals going to the hospital there would be a large increase of complaints in the medical field. The fact of the matter is complaints are directly related with the amount of consumer activity and that is the same for any industry.

United States Debt Clock

Rumson, Bolling & Associates has recently added an interesting new link to our website http://rumsonbolling.com

If you look on the right hand side of the webpage we added a new link. It is the United States Debt Clock. This link is rather important and gives the public knowledge not often known. On http://www.usdebtclock.org/ the United Stated Debt Clock has how much acquired debt the United States has. It also has the total revenue the United States currently has. The United States Debt Clock shows all form of debt in the United States from a total debt perspective to individual debt, to household debt. The debt clock also has the amount of assets small businesses have and the amount of assets large corporations have in the United States. The United States Debt Clock also has the money spent on large budget items such as: defense, social security, Medicare/Medicaid, and federal pensions. Many people often wonder what economic state the United States in and the United States Debt Clock clearly breaks this information down and with an explanation to each category. The United States Debt Clock even has a counter to the current United States’ Gross Domestic Product. No other website has all this information so easily ready, easy to read and has explanations to all information there. In order to make you a better consumer, better investor, better business owner, and everything in between Rumson, Bolling & Associates urges you to please take a look at the United States Debt Clock.

Rumson, Bolling & Associates Can Help Your Business

Collection agencies are rarely seen as a positive aspect in the consumer world. However, in the business world many people should see them as necessities and use them as tools for success. Rumson, Bolling & Associates goes through much scrutiny in the public eye by having our doors open and operational but the increasingly urgent need for U.S. businesses to maintain positive cash flow boosts the importance of collecting unpaid debts sooner. The easiest and most logical way for companies to do that is to either A) higher their own staff of collectors or B) outsource there accounts receivables. With most companies going through severe cut backs option A seems highly unlikely. However, going with option B is a much more practical and economical. Obtaining lost income right now is more important than ever. With almost every industry in the United States going through severe economic hardships using trained professionals to return income back to companies can be a making or breaking in keeping companies doors open and keeping them from being understaffed. One conversation Rumson, Bolling & Associates’ staff is always engaging in, is to explain to company owners, controllers and/or CEO’s the importance of having a solid collection agency on their side. In these hard times companies need to make a firm stand against other companies and individuals who do not pay for goods and/or services. Outsourcing work to collection agencies sends a clear message to the business community and customers that your company will not allow those it works with to be taken advantage of. Rumson, Bolling & Associates does our best to make your company even more successful than it already is.

The ACA Makes a Key Decision for the Future of the Debt Collection Industry.

On 11-4-09, the ACA (Association of Credit and Collection Professionals) decided to reverse it’s decision on wanting legislation to create a self-regulation structure for the debt collection field. Many members did not see this self regulation idea as a good thing. This meant more government involved meant, more fee’s and registration costs to what the ACA was originally planning. The CAC (California Association of Collectors) have been close to voting that members do not need to be a member of the ACA. For many years now the CAC always required it’s members to be apart of the ACA, however, due to decisions the ACA has been making in the past few years. Many of their policy changes, and the decisions they have been making have been counterintuitive to what the CAC feels is in their best interest. The CAC however, were not the only ones that were outraged by the ACA’s decision, many of its members were furious that the ACA would want to take this turn. John Nemo an ACA spokesperson told InsideARM,

“We are a member driven organization. We listen to our membership,” Nemo said. “There was no intent to try to deceive anyone or do anything behind the scenes. We understand that this is an incredibly sensitive and important issue, perhaps the biggest one since the Fair Debt Collection Practices Act passed, and we want to make sure we do as good a job as possible of being transparent about the process and making sure our board of directors and our membership at large are informed and able to give their input.”

It seems most of the ACA’s members are extremely happy with their current decision to not want added registration costs and fees. This decision still leaves questions to what the FTC, the ACA and other involved parties are going to do. With this year being the year with the greatest amount of Fair Debt Collection Practices Act law suits yet, there will be some kind of change in the future. Rumson, Bolling & Associates will do our best to keep our clients, readers and consumers on the forefront of news in the debt collection industry.